3 Day Professional Receptionist Course

Course Objectives

The course is designed to provide you with the skills and knowledge to become a professionally trained Receptionist with one very positive outcome - you will gain the valuable skills in how to conduct yourself confidently at a Receptionist interview.  You will find the answers to all your questions and can be given a personal introduction to some of London’s top recruitment agencies. 
The course is an energetic and informative lesson in building relationships and getting noticed.  You will learn the importance of the Receptionist role and will be able to handle interviews more easily and efficiently. 
Successful candidates will earn an accreditation in receptionist aptitude. This endorsement can enable us to help promote and support you in your search to find employment. Your trainer will assist you with reviewing your CV and provide you with any employment references you may need.

Suitability

Designed for individuals who wish to find employment after their training

Duration

3 days

Hours

10:00am – 4:00pm

Course Price

£345.00 (including VAT)
Places subject to limited availability
Bookings secured by full payment in advance
All fees are non-refundable

Venue

Bishopsgate, London – Nearest Stn Liverpool Street or Bank

Course Content

1. DEPORTMENT & APPEARANCE
·         Polish & Finesse
·         Dress Code
·         How to carry yourself

2. SPEECH & ELOCUTION
·         Voice Inflection & Listening Skills
·         Articulation & Clarity
·         Meeting & Greeting

3. MANAGING BEHAVIOURS
·         Showing Assertiveness
·         Manners
·         Statements to Avoid

4. HANDLING SITUATIONS
·         The Art of Negotiation
·         Attention to Detail
·         Disclosure

5. CUSTOMER SERVICE & CONDUCT
·         Managing your Voice System
·         The Order of Priority
·         Receiving Visitors & VIPs

6. CORPORATE AWARENESS
·         Learn the Ethos & Values
·         Using Business Language
·         Company Policy, Procedures &  Systems

FindWork Workshop

1. THE PERFECT CV
·         Preparing Your CV for agencies & employers
·         Structure & Presentation
·         Making Your CV Relevant

2. HOW TO STAND OUT IN A JOB INTERVIEW
·         Making the Right Impression
·         Techniques & Role Play
·         What to Say and How to Say It

 Click Here for Course Dates